Enhancing Transportation Experiences for Hajj Pilgrims
In an effort to safeguard the rights of pilgrims during their movements, the General Transport Authority has issued a directive to all taxi operators in Mecca and Medina, emphasizing the necessity of activating electronic meters for taxi services throughout the Hajj season of 1446 AH. This measure is designed to ensure fair and transparent fare calculations for all passengers.
The authority has clarified that neglecting to engage the electronic meter before commencing a trip constitutes a violation of established regulations, punishable by a financial penalty that can reach up to 3,000 Saudi riyals. All licensed taxi operators must adhere strictly to the regulations implemented by the authority, which include essential technical specifications for vehicles. These specifications encompass a vehicle’s official identification, clearly displayed taxi signage, the provision of electronic payment options for passengers, and the availability of invoice printers.
The General Transport Authority has reaffirmed its commitment to overseeing transportation operations during the Hajj season. This oversight is crucial in its mission to enhance the quality of service and ensure a safe, organized transportation environment. Such measures are essential for facilitating the movements of pilgrims in the holy cities of Mecca and Medina. By working with licensed transport providers, the authority aims to guarantee a secure and reliable transportation experience for all Hajj participants during their sacred rituals.
Moreover, the authority has encouraged the public to report any observations or complaints related to the transportation sector. Stakeholders can submit their feedback through the official website, “tga.gov.sa,” or reach out via the unified contact center at 19929. Additionally, individuals can communicate their concerns through the customer service account on the social media platform X.
This initiative underscores the General Transport Authority’s dedication to protecting the rights of pilgrims, ensuring that their journey is as smooth and hassle-free as possible. By mandating the use of electronic meters and adhering to stringent vehicle standards, the authority aims to foster a culture of accountability and transparency within the transport sector during this significant time of year.
In conclusion, the measures implemented by the General Transport Authority represent a crucial step in enhancing the Hajj experience. By enforcing compliance among taxi operators and promoting safety and transparency, the authority plays a vital role in ensuring that the spiritual journey of pilgrims is met with the respect and organization it deserves.
