In April, the Ministry of Interior’s electronic platform “Absher” facilitated an impressive total of 40,276,727 electronic operations for its users, which include individuals and businesses. The platform serves as a cornerstone of digital government services, adhering to the Kingdom’s vision of enhancing efficiency and accessibility.
Among these operations, “Absher Individuals” accounted for 37,944,315 transactions. Notably, users conducted 28,575,264 document verifications utilizing the digital wallet feature available via the Absher application. This functionality allows citizens, residents, and visitors to easily access and manage essential documents digitally, demonstrating the platform’s commitment to streamlining bureaucratic processes.
On the other side, the “Absher Businesses” segment saw a total of 2,332,412 transactions. This component is crucial for enterprises, enabling them to manage their interactions with government bodies more effectively and efficiently through digital means.
Particularly significant were the services provided by the General Directorate of Public Security, which executed 3,370,723 operations in total. Out of these, 3,280,059 transactions were associated with the Traffic Department. This indicates a high level of engagement in traffic-related services, reflecting the public’s reliance on digital platforms to handle vehicle registrations, traffic violations, and other roadway-related matters.
Furthermore, the General Directorate of Passports processed 2,042,818 transactions, highlighting the essential role that Absher plays in managing residency and travel needs. The services provided extend to the Agency of the Ministry of Interior for Civil Affairs, which conducted 545,699 operations, offering a wide range of functions related to personal identification and civil status concerns.
Among the various public services available through Absher Individuals, notable activity included the issuance of 79,257 reports using the Absher Reports service, as well as 79,140 requests for document delivery via postal service. Additionally, there were 1,759 general inquiries related to biometric data, indicating the diverse inquiries and needs of users navigating the platform.
An important milestone to note is that over 28 million unified digital identities have been issued by the Ministry of Interior through Absher. This significant figure underscores the platform’s capacity to provide secure and convenient access to a plethora of services across various sectors within the ministry. Users can leverage these identities to connect with more than 500 governmental and private entities via the Unified National Access portal, known as “Nafath.”
The remarkable volume of transactions conducted through Absher reflects the growing trend towards digitization in the Kingdom, aligning with broader national objectives aimed at enhancing public service delivery. As the platform continues to evolve, it not only contributes to a more efficient bureaucratic process but also fosters citizen engagement by creating a seamless interaction between government services and the public.
The success of Absher serves as a testament to the Ministry of Interior’s dedication to harnessing technology for better service delivery. As the Kingdom strives for further advancements in e-governance, platforms like Absher will undoubtedly play a pivotal role in shaping the future of public services, ensuring that safety, efficiency, and accessibility remain at the forefront of government operations. This approach aligns with the ongoing efforts to create a smart, digitized state where citizens can easily avail themselves of necessary services with minimal hassle.
In conclusion, the extensive figures from April outline not only the high level of engagement by users but also the effectiveness of the Absher platform in accommodating numerous needs across different sectors. The ongoing development and optimization of this digital platform represent a significant step toward achieving the aspirations set forth in the Kingdom’s vision for the future. As such, Absher stands as a model for other initiatives aimed at modernizing government services and enhancing the user experience within the public sector.
