The Saudi Authority for Industrial Cities and Technology Zones ‘MODON’ has achieved exceptional recognition by obtaining a 5-star institutional excellence certificate from the European Quality Management Institute for the year 2025 using the new EFQM 2025 model. This marks MODON as the first entity in the Kingdom and the Middle East to achieve this level of excellence.
This achievement follows MODON receiving a 4-star recognition certificate for the year 2023, acknowledging its adoption of comprehensive quality methodologies that promote innovation, creativity, and enhance business performance efficiency. This solidifies MODON’s position as a preferred destination for local and global investments and a key partner in the industrial, logistical, and technological ecosystem.
MODON succeeded in implementing the highest quality and institutional excellence standards, improving its operations through enabling institutional transformation, developing a unique investor experience that meets their needs, measuring their satisfaction, and enhancing corporate governance. This ensures transparency, accountability, reliability, and achieves the highest levels of integration and commitment. In addition, it supports institutional transformation towards innovation, digitalization, promotes quality partnerships, and supports future industrial trends, alongside continuous investment in human capital and creating a distinctive work environment.
MODON launched a quality management system in its 39 industrial cities, including a set of policies, processes, and approved procedures to meet investor requirements, enhance their satisfaction, and obtain 10 global quality certificates in different fields. This contributed to maximizing the economic impact and supporting the Kingdom’s developmental journey.
Throughout 2024, MODON received 36 local, regional, and international awards and certificates, including achieving a silver level in the King Abdulaziz Quality Award for the year 2024, the Excellence Award as the best investment attractor, and the Best Achievement Award in the National Achievements program by the National Industry Development and Logistics Services Program ‘Nedalb,’ in addition to the Arab Government Excellence Award for the Best Arab Government Project for infrastructure development in the Arab world.
In 2024, MODON ranked 37th in the digital transformation index with a performance rate of 86.96%, and 85.77% in the e-transactions readiness index. Furthermore, it secured the second position among the top 20 government entities in the Emerging Technologies Adoption Readiness Index issued by the Digital Government Authority at an ‘outstanding’ level with a 91.21% to confirm the quality of cybersecurity levels.
The EFQM model is a globally recognized administrative framework for organizational change and performance improvement, based on industry-expert supported data that align with organizations’ goals and priorities in order to achieve effective and sustainable results in institutional excellence. The European Quality Management Institute is a non-profit organization aimed at increasing economic competitiveness, performance excellence, and institutional business.
