The security operations center of the Grand Mosque plays a crucial role in securing pilgrims, worshippers, and visitors. It utilizes the latest smart technologies and artificial intelligence capabilities to enhance the safety of the guests and facilitate their movements while providing the best services during their pilgrimages.
Operated by the General Security represented by the special forces for Hajj and Umrah security, the center manages a wide range of security and organizational tasks, including maintaining security, monitoring guidance activities, and organizing crowds inside the Grand Mosque through an advanced surveillance system that includes smart digital screens and automatic systems for monitoring human density and crowd movement. This allows field forces to respond quickly to any emergencies.
The center is known for its use of high-resolution digital surveillance cameras and artificial intelligence technologies capable of analyzing big data and predicting congestion locations. This helps in making proactive decisions to reduce congestion and ensure smooth movement inside the Grand Mosque while accurately transmitting traffic reports.
The center’s tasks include monitoring the guests of the Merciful from their arrival to their departure, ensuring a safe and comfortable experience, and offering various services such as monitoring the security situation, providing humanitarian and awareness support to the guests, and monitoring the general situation around the clock.
The center relies on qualified human resources and advanced technological devices, including high-resolution digital surveillance cameras and an integrated operations room managed by the special forces.
Through these capabilities, the center contributes to achieving the highest security and safety standards for visitors to the Grand Mosque, with a comprehensive vision aimed at facilitating the performance of rituals and enhancing the comfort of the guests.
Thanks to the integration of modern technologies and qualified human resources, the security operations center remains a fundamental pillar for the security and safety of the guests of the Merciful, continuing its efforts around the clock in line with a strategic vision aimed at providing a safe and comfortable environment for visitors to the Grand Mosque to perform their rituals with peace of mind and ease, within an integrated security system that reflects the kingdom’s efforts in serving the Holy Sites and their visitors.
